Contact: Contact@FiveTwoSolutions.com
1. Information we collect
FiveTwoSolutions may collect information a visitor voluntarily provides, such as name, company, email address, phone number, website URL, operational challenges, project context, and messages sent through email, forms, scheduling tools, or business intake channels.
If analytics or security tools are connected, the site may collect technical information such as browser type, device type, referring page, pages viewed, approximate location, IP address, and interaction events.
2. How we use information
Information may be used to respond to inquiries, evaluate fit, prepare recommendations, schedule conversations, provide services, improve website clarity, maintain business records, protect systems, and support client operations.
Operational context shared by a prospect may be used to understand the leak, define a recommended path, and prepare a proposal or consultation recommendation.
3. Service providers and tools
FiveTwoSolutions may use trusted service providers for hosting, email, CRM, scheduling, analytics, automation, document management, communication, security, and payment or invoicing support.
Those providers may process information only as needed to provide their services or as otherwise permitted by their own terms and applicable law.
4. AI and automation
FiveTwoSolutions may use automation and AI-enabled tools to help classify inquiries, summarize operational context, draft responses, route tasks, or improve internal workflows.
Sensitive information should not be submitted through public website channels unless a written agreement or secure intake process has been established.
5. Sharing
FiveTwoSolutions does not sell personal information. Information may be shared with service providers, professional advisors, legal or compliance recipients, or parties involved in a business transaction when reasonably necessary.
Information may also be disclosed if required by law, to protect rights or safety, or to prevent misuse of systems.
6. Retention and security
Information is retained for as long as reasonably necessary for business, client-service, legal, security, and recordkeeping purposes.
FiveTwoSolutions uses reasonable safeguards appropriate to the nature of the information, but no website, network, or communication method can be guaranteed perfectly secure.
7. Choices and requests
Visitors may request access, correction, deletion, or limitation of their information by contacting Contact@FiveTwoSolutions.com. Some requests may be limited by legal, security, contractual, or operational recordkeeping obligations.
Marketing communications, if used, should include a reasonable way to opt out.
8. Children and changes
The site is intended for business use and is not directed to children.
FiveTwoSolutions may update this Privacy Policy as systems, services, or legal requirements change. The effective date should be updated when material changes are made.