Privacy Policy

Last updated: March 2026

FiveTwoSolutions ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit fivetwosolutions.com and how we use it.

Information We Collect

Contact Form: When you submit our contact form, we collect your name, email address, company name (optional), and message. This information is used solely to respond to your inquiry and is stored in our CRM system.

Analytics: We use Google Analytics to understand how visitors interact with our site. This collects anonymized usage data such as pages visited, time on site, and referral sources. No personally identifiable information is collected through analytics.

AI-Assisted Calls

Consent-Based Callbacks: If you opt in via the checkbox on our contact form, you consent to receiving an AI-assisted phone call from FiveTwoSolutions. These calls use artificial intelligence to discuss your inquiry and, if appropriate, schedule a consultation with our team.

Call Recording: AI-assisted calls may be recorded for quality assurance and training purposes. You will be notified at the beginning of each call that recording may occur.

Call Transcripts: Transcripts of AI-assisted calls are stored securely and used solely to improve our services, follow up on your inquiry, and maintain records of our interactions. Transcripts are not shared with third parties except as required to fulfill your request (e.g., scheduling through a calendar service).

After-Hours Reception: We may provide AI-assisted call answering services to our clients. If you call a business that uses our after-hours service, the same recording and transcript policies apply. You will be informed that you are speaking with an AI assistant.

Opt-Out: You can opt out of AI-assisted calls at any time by not checking the consent box on our form, by telling the AI during a call that you do not wish to continue, or by contacting us at Sales@fivetwosolutions.com. We comply with TCPA regulations and maintain a do-not-call list.

How We Use Your Information

  • To respond to your contact form submission
  • To improve our website and services
  • To send follow-up communications related to your inquiry (you can opt out at any time)
  • To place AI-assisted callback calls when you have opted in
  • To store call recordings and transcripts for quality assurance

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may use third-party services (CRM, email) to process your inquiry, and these services are bound by their own privacy policies.

Contact

Questions about this policy? Email us at Sales@fivetwosolutions.com.